Gruntworks

Privacy Policy

Learn how Gruntworks collects, uses, and protects your personal information when you use our services.

Information Collection

We collect information that you provide directly to us when you:

  • Register for our services or create an account
  • Contact us via email, phone, or through our website
  • Subscribe to our newsletter or marketing communications
  • Use our Local Legacy Engine services
  • Participate in surveys or provide feedback

This information may include your name, email address, phone number, company information, billing details, and any other information you choose to provide.

Automatically Collected Information

When you access or use our services, we automatically collect certain information about your device and how you interact with our website. This includes:

  • Device Information: Your IP address, browser type and version, operating system, device identifiers, and mobile network information
  • Usage Data: Pages you visit, time spent on pages, click patterns, navigation paths, and interaction with features
  • Location Data: General geographic location based on your IP address (city and state level, not precise GPS coordinates)
  • Technical Data: Error logs, performance metrics, and system diagnostics

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect this information. These technologies help us understand how you use our services, remember your preferences, and improve your experience.

How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Send you marketing communications (with your consent)

Service Improvement and Personalization

We analyze usage patterns and feedback to enhance our platform’s functionality, develop new features, and customize your experience. This includes:

  • Optimizing website performance and user interface design
  • Personalizing content recommendations and service suggestions
  • Conducting research and analytics to understand user needs
  • Developing new tools and features based on user behavior
  • Improving security measures and fraud prevention

Communication and Support

We use your contact information to communicate with you about:

  • Account updates, security alerts, and service notifications
  • Technical support requests and service-related inquiries
  • Product updates, feature announcements, and educational content
  • Marketing communications (only with your explicit consent)
  • Important policy changes or legal notices

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger (with advance notice)
  • With your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

User Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within 30 days (or as required by applicable law).

When you submit a request, we may need to verify your identity to protect your privacy and security. This may involve:

  • Verifying your email address associated with your account
  • Asking security questions to confirm your identity
  • Requesting additional documentation in certain circumstances

We will not discriminate against you for exercising your privacy rights. However, please note that some information may be necessary for us to provide our services, and deleting certain information may affect your ability to use certain features.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors that determine retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business needs and legitimate interests
  • Your account status and relationship with us

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page with an updated “Last Updated” date
  • Sending an email notification to the address associated with your account (if applicable)
  • Displaying a prominent notice on our website for significant changes
  • Providing other notification methods as required by applicable law

Material changes are those that affect your rights or how we use your information. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may stop using our services or contact us to discuss your concerns.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Last Updated: January 2024